A new full-time, on-demand transit service, COTA//Plus Bus On-Demand, is the first of its kind in the country and serves as a model for other cities seeking to update public transit services in response to COVID-19. The service is available in northeast Columbus, New Albany and Gahanna, where riders formerly relied on fixed route lines – 25, 35 and 45 – that were suspended in May due to COVID-19. To ensure social distancing, COTA On-Demand transit vehicles are limited to 10 customers. READ MORE

“As Central Ohio gets back to work, COTA is not just resuming some of our suspended service; we are reimagining it,” said COTA Chief Innovation Officer Sophia Mohr.

“Through our partnership with Via, COTA//Plus Bus On-Demand is providing residents of Northeast Franklin County with service that meets their immediate and specific needs. We are excited to explore how other neighborhoods can benefit from this innovative solution and connect more people to our transit system.” LEARN MORE